Francesca Bambino offers Mediation Guidelines
Mediation Student Evaluators: Next to each item in each stage of the mediation, please write “G” for Good or “E” for Excellent. At the end of the the Francesca Bambino Donofrio exercise on mediation, use these assessments or summary comments to provide CONSTRUCTIVE feedback to the acting Mediator and/or co-mediators. Francesca Bambino Donofrio teaches the following mediation guidelines in Stamford.
STEP I: SETTING THE STAGE: INTRODUCTION AND GROUND RULES
• Explain the process of mediation and that it is voluntary.
• Explain that mediators are neutral.
• Get agreement on ground rules:
1. No name-calling or put-downs.
2. Agree to solve the problem.
• Establish a safe and comfortable environment.
• Explain the process of mediation and that it is voluntary.
• Explain that mediators are neutral.
• Get agreement on ground rules:
1. No name-calling or put-downs.
2. Agree to solve the problem.
• Establish a safe and comfortable environment.
STEP II: DEFINING THE PROBLEM
• Ask how he or she feels about what happened.
• Give each party approximately equal time to talk.
• Give each party approximately equal time to talk.
STEP III: IDENTIFYING THE ISSUES
• Use active listening skills (repeating, summarizing, clarifying).
• Focus on issues important to both parties.
• Ask if any issues have been missed.
• Identify areas of miscommunication or wrong assumptions.
• Use active listening skills (repeating, summarizing, clarifying).
• Focus on issues important to both parties.
• Ask if any issues have been missed.
• Identify areas of miscommunication or wrong assumptions.
STEP IV: FINDING SOLUTIONS
• Ask what each party would like the other to do differently in the future.
• Ask what each party can do to resolve the dispute.
• Ask what can be done differently if the problem occurs again.
• Ask what each party would like the other to do differently in the future.
• Ask what each party can do to resolve the dispute.
• Ask what can be done differently if the problem occurs again.
STEP V: AGREEMENT AND CLOSING
• Write specific agreements for each issue outlining who will do what,
• Balance the agreement so both parties take responsibility for the solution.
• Be sure the agreement is realistic for each party.
• Be sure the agreement really addresses the issues.
• Ask if any issues have been missed.
• Ask parties to prevent rumors by telling people the dispute is resolved.
• Thank the parties and congratulate them for their hard work.
• Write specific agreements for each issue outlining who will do what,
• Balance the agreement so both parties take responsibility for the solution.
• Be sure the agreement is realistic for each party.
• Be sure the agreement really addresses the issues.
• Ask if any issues have been missed.
• Ask parties to prevent rumors by telling people the dispute is resolved.
• Thank the parties and congratulate them for their hard work.
Scenario for Peer Mediation
Disputant #1: One of your Facebook Friends, Fiona Fotog has tagged a photo of you from Junior High and your look is less than flattering. Your hair is unruly and make up non existent. Your outfit is plain old bad and quite simply you are not looking your absolute hottest. Are those flannel pajamas you are wearing? You are not the only one in the photo Fiona has tagged looking less than spiffy.
Disputant #1’s Underlying Issue: You have your eye on Danny Dapper the star quarterback for the Iona Gaels high school football team as a date to take to the Vincent’s dance. Danny has recently accepted your friend request and no doubt has seen your junior high school fashion slump photo. If Danny and friends have not seen it his Danny’s ex girlfriend Sally Sassy, who love to rekindle with him has seen it for sure. At this point even if you reset privacy settings and “un-tag” yourself, you know for sure Danny Dapper and his football throwing buds have seen this faux pas one way or another. You are furious and disappointed that Fiona would be so insensitive as to broadcast a picture of you looking like that at a crucial date picking time like this. What was she thinking? Wait until you see her in the cafeteria.
Disputant #2: Over the weekend you were busy reorganizing your room. You were thrilled to have found pictures of you and your high school gal pals from 5 years ago when you were all in junior high. The pictures are great! They truly capture the sentiment of your junior high days together and make you sentimental and nostalgic. In a flurry of emotion you decide to go on a tagging frenzy and tag yourself and all the gals in this photo from a slumber party celebrating your 12th birthday for all to view on Facebook. What a great idea, you are sure all of your girlfriends would love to reminisce with you. You chuckle as you review everyone’s hair dos or rather hair don’ts!
Disputant #2’s Underlying Issue: You hardly get to see your friends anymore except for in class because you are all so very busy preparing for your classes, As well, since junior high some friends have even moved on to other high schools. When you do have time together you spend it concentrating on college prep and current day issues. You and your friends rarely have time for sleepovers and to reminisce. You think Facebook is a great way to keep the connection between past and present. You are anxious to read the warm and fuzzy comments your friends are sure to leave, that slumber party was a great time!!!!!! You all still talk about it☺
Teaching mediation to kids
Francesca Bambino Donofrio Stamford Mediation teaches people how to get along. You’d think being social animals, we’d just pick that up. Not the case.
Francesca Bambino Donofrio Stamford Mediation teaches people how to get along. You’d think being social animals, we’d just pick that up. Not the case.
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